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How would you like to work for a rapidly growing Cruise Tour Operator with exciting opportunities for career advancement with an uncapped bonus and great opportunities to travel?

Sound like something you would like?

Team Leader

Are you looking for a new challenge?

A full-time team leader opportunity has arisen due to company expansions. The position offers training, travel opportunities, a competitive salary and an uncapped commission structure that could see you earning OTE £30,000 per annum.

Here at Cruise Nation we’re looking for travel professionals who want their next step on the career ladder - we want to hear from you.

Job Description:

With the role of Call Centre Team Leader, you’ll be responsible for leading a team of 15 sales consultants, ensuring we are creating effective and timely responses to both email and telephone enquiries and converting them into sales using the highest standards of customer service.

Key responsibilities:

  • - Leading by example by achieving personal targets
  • - Coaching and supporting a team to reach their maximum capability
  • - Measuring and improving the sales team’s performance by motivational team talks and sharing of success
  • - Answering inbound telephone calls
  • - Responding to email enquiries
  • - Creating call backs to potential customers
  • - Using our in-house travel system to provide customers with quotes for packages including cruise, flights and hotel stays
  • - Utilising every opportunity to up sell to enhance the customer holiday experience
  • - Delivering excellent customer service with customers and building rapport

Experience Required

We are seeking individuals who would like to further their travel career and would like to work for a multi award winning Tour operator who is going from strength to strength. What’s important to us is that you have a passion and interest in the travel industry and a willingness to learn and develop with us as the company grows.

The Package

Salary will be dependent on experience, though an uncapped bonus structure will enable performing Cruise Consultants to earn in the region of £30,000 per annum. As a member of the Cruise Nation team you’ll also gain access to training opportunities to further your career as well as incredible opportunities to travel the world.

About us

Founded in 2009, Cruise Nation is an independent cruise tour operator based in Swansea, UK. Our mission at Cruise Nation is to provide customers with unbeatable offers that deliver exceptional value for money on their cruise holiday. Our great prices, innovative online platforms and expert team have led us to become a multi-award winning cruise holiday tour operator. We’re known for creating competitively priced ATOL & ABTA – protected Smart Packages which include flights and hotel stays with every cruise, making travel easy, affordable and enjoyable for our customers. By helping thousands of people to find their perfect holiday, we’ve earned a 96% positive Feefo rating and are a proud Feefo Gold Trusted Merchant.

How to Apply

If you are keen to be considered for the position of Call Centre Team Leader, please send your CV and covering letter to careers@cruisenation.com

Cruise Sales Specialist - Homeworking

Would you like to work for a Multi Award Winning Tour Operator from the comfort of your own home with the potential to earn £50k Plus??

Join one of the largest UK cruise tour operator’s NEW homeworking division and earn commissions in excess of £50K OTE.

Since the company began in 2009, we’ve seen significant growth and now over 100,000 customers rely on Cruise Nation to deliver outstanding value for money and the best holiday recommendations in the industry.

The business is going from strength to strength and now offers cruise holidays with all mainstream, premium and luxury cruise lines travelling across all four corners of the globe.

Like our holidays our new homeworking division is industry leading, we have a flexible approach to improve that important work life balance.

Not only will you have the opportunity to earn one of the highest commission levels in the industry, but we will provide you with:

  • - Free quality leads.
  • - Access to the best cruise deals in the market place.
  • - 2 tier earning scheme available - Cruise Nation LITE & Cruise Nation PLUS.
  • - Dedicated Admin & Customer service team to fulfil all your after booking needs.
  • - Access to Cruise Nation Power Sell search and book.
  • - Contribute to ongoing website development, enhancement and maintenance
  • - Access to Cruise Nation E-Marketing platform.
  • - Cruise Nation’s EXCLUSIVE Work Perks program.
  • - Excellent educational and incentive opportunities.

Don’t have cruise experience? Don’t Worry! We’re looking for real talent, people who have a passion for travel, we will provide you with all the tools you need to maximise your selling potential.

If you want to become a winner like us, send a CV and covering letter to careers@cruisenation.com.

Cruise Sales Specialist

We are currently recruiting for Cruise Sales Specialists to join our rapidly expanding call centre based in Swansea.

We are looking for dynamic individuals with either Sales or Travel experience, an excellent telephone manner and the ability to deliver exceptional customer service are essential.

So if you are an enthusiastic, reliable, self motivated team player who has the ability to work hard to exceed sales targets, contact us now!

In return we will offer full training and development, a competitive salary and a lucrative uncapped bonus structure with OTE of £50k.

What are you waiting for?

Send a CV and covering letter to careers@cruisenation.com