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Contact Us


If you'd like to talk to one of our cruise specialists, please call FREE on 0800 408 0757 during office hours. Our Sales Team are available rain or shine, between the following hours:

Monday9am - 9pm Tuesday9am - 9pm Wednesday9am - 9pm Thursday9am - 9pm Friday9am - 9pm Saturday9am - 7pm Sunday10am - 7pm

Customer Services & Concierge

If you'd like to talk to one our customer services team, please call us on 01792 705301 during office hours. Our Customer Services Team will do all they can to help you, between the following hours:

Monday9am - 6pm Tuesday9am - 6pm Wednesday9am - 6pm Thursday9am - 6pm Friday9am - 6pm Saturday9am - 5pm (Concierge Closed) SundayClosed

Quick Enquiry

If you've already booked, and you'd like to send us a message, you can use the form below. Simply fill in your details below, and we'll get back to you as soon as we can. Please note, we can only deal with After Sales enquiries through this form and cannot provide new sales quotations.

Please note that while we will make every effort to get back to you as soon as possible, during busy periods, it may take a little longer.

Press Enquiries

Are you a member of the press? Want to find out what makes us tick here at Cruise Nation? Contact our Public Relations team on 0203 440 8927, or e-mail them


Oh dear :( We understand that we can't please everyone (although we always do try our best). If you'd like to make a complaint, then please do so in writing. You can e-mail our customer relations department at, or pop a letter in the post and send it to Cruise Nation, Customer Relations Department, Cruise Nation Global HQ, Ferryboat Close, Swansea, SA6 8QN.

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