bing pixel
X

Win a cruise aboard the MSC Magnifica

This month we're giving you the chance to win a Cruise Nation Smart Package for two aboard the spectacular MSC Magnifica in a balcony cabin. Simply enter your details below for a chance to win!

* indicates required
loading spinner

LEARN MORE ABOUT HOW TO BOOK A CRUISE HOLIDAY AND THE REQUIRED DEPOSITS.

Making the decision to go on a cruise is an extremely exciting moment. You can start planning what to take with you, what excursions you’d like to go on and what tasty dishes you can’t wait to try in all of the incredible destinations you’ll visit.

However, before any of that, you may have a few questions about making your booking. This can include anything from making an initial enquiry to adding extras like excursions and transfers to your package.

To help you choose and book a cruise which is right for you, here’s some of our most frequently asked questions from customers who have recently booked a cruise with us.

I’VE NEVER BEEN ON A CRUISE BEFORE, WHERE DO I BEGIN?

There’s a spectacular amount of choice when it comes to cruise holidays, and as well as selecting the right itinerary you also need to make sure you choose a cruise line which will offer the experience you’re seeking. Cunard for example is more refined and suited to mature passengers looking for enrichment and a more traditional cruise experience whilst Carnival cruise line is all about fun and has a more relaxed and casual ambience. To start with, we’d recommend taking a look at the Penelope Cruise reviews on each of the cruise lines we work with to get a better idea of what they can offer you.

From there you can use our Advanced Search to filter your holiday search by date, duration, cruise line and even by ship. However, if you’re interested in our Smart Packages which include flights and free hotel stays then try our Smart Packages page and filter your search by cruise line.

If you’re still feeling unsure, then you can always call us and speak to one of our Cruise Consultants. We take the time to listen to what exactly it is you are hoping to gain from a cruise and use our dedicated expertise to secure a deal that best matches your requirements. So whether you are travelling solo or with a partner, friend or the whole family, there is a cruise line that can cater for all.

WHAT’S ACTUALLY INCLUDED IN MY CRUISE SHIP HOLIDAY?

This will largely depend on which deal you have opted for, but generally speaking your cruise will include onboard accommodation, food, activities and entertainment. If you opt for one of our Smart Packages, these include flights and more often than not – free hotel stays too.

Items that you can expect to pay extra for are beverages, spa treatments, speciality laundry services and shore excursions.

HOW MUCH DEPOSIT DO I HAVE TO PAY?

This varies depending on when you book your cruise, the cruise line you’ve chosen and where your selected itinerary is. If you are booking a cruise within 12 weeks of the departure date you may be required to pay the full amount.

HOW LONG AFTER MAKING A BOOKING WILL I RECEIVE MY TRAVEL DOCUMENTS?

You will receive your travel documents no later than 21 days before your departure date. If your booking takes place within the 21 days, you will be sent documentation immediately. They can be sent via email if you prefer the electronic method, or via post at an extra charge.

If you’re unsure about the travel documents you’ll need for your cruise. Visit our dedicated cruise documents page.

THINGS TO REMEMBER BEFORE BOOKING A CRUISE

Shore excursions and how to get the most out of them

So, you’ve made the first step to booking a cruise but you want to have a look at some of the excursions that may interest you. Below are a few key things to keep in mind when selecting the best trips to suit you:

For more information about shore excursions, take a look at our frequently asked questions page about the subject.

If you’re new to cruising and have a question that we haven’t been able to answer here, then why not ask us on Facebook or Twitter for a quick response.