A top down image of two boats close to the Caribbean shore

ABTA and ATOL Information

ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are a member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct. All the packages and flight–plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.

Many of the flights and flight inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holidays and travel services listed on this website. Please ask us to confirm what protection may apply to your booking, if you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our booking conditions for further information or for more information about financial protection and ATOL Certificate go to: atol.org.uk/atolcertificate. We sell travel services on behalf of Hays Travel Limited and benefits from Hays Travel's membership of ABTA with membership number L5791.

We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com

Average Customer Rating:4.9/5|
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Successful booking

It was very good. Lisa was friendly, efficient and professional

Mr James Merrett-29 September 2026

MSC cruise

I thought it would be daunting booking a cruise but the gentleman i booked with was very reassuring and explained everything and put my mind at rest Thanks

Mr Wayne Griffiths-29 September 2026

Kaylee was amazing

I have never booked or been on a cruise before on Saturday evening we saw a cruise we liked and tried to book but had 2 failed attempts so we gave up Sunday morning I recieved a call from Kaylee who talked me through it...

Emma -28 September 2026

Great Price Cruise

Found a great priced Virgin Voyage cruise was pleased that flight luggage was included in the price. Process was simple.

Mr Neil Brimer-27 September 2026