Bondi Beach from above

Customer Feedback

Why Choose Cruise Nation

Voted the Uk's number 1 Cruise Holiday Company - over 720,000 can't be wrong.

By booking with us, you can save between 30% - 50% on the cruise package price & all of our smart holidays include FREE stays so you get to really immerser yourself in the pre or post cruise destinations!

A family playing at the side of a body of water

All of our holidays are fully ATOL protected and we are members of ABTA, so you can rest assured that your booking is in safe hands!

A Couple kissing on a beach

Feefo Reviews

Average Customer Rating:
4.9/5|
Feefo logo

Independent Service Rating based on 11,916 verified reviews.Read all reviews

Award


Sevice

Not as good as it used to be . They didn't make silly mistakes like they do now,they seemed a bit more professional. The peoples demeanor and attitude don't seem as friendly as it used to Still very good but just that little spark missing like it used to if that makes sense

Trusted Customer - 20 July 2026 - Netherlands (Cruise)


Excellent service

Friendly, helpful service. Answered questions confidently and efficiently.

Trusted Customer - 20 July 2026 - United Kingdom (Cruise)


It was ok. Helpful and informative.

Trusted Customer - 17 July 2026 - Norway (Cruise)


Quality service at affordable prices

The lady we dealt with had a lot of patience and looked after us well.

Mr Daryl Berman - GBR - 16 July 2026 - United Kingdom (Cruise)


Very informative and helpful agent

Trusted Customer - 16 July 2026 - United Kingdom (Cruise)


Last minute cruising

Lisa was AMAZING during the online chat, giving us all the options for the cruises and dates we had been looking at. She sent through a few options via email and sorted it all over the phone. It was seamless and made us feel at ease knowing everything was sorted. Cannot thank Lisa enough!

Trusted Customer - 15 July 2026 - France (Cruise)


Impressed and would recommend

Shirley was excellent and very knowledgeable. Good price when compared to other cruise agents.

Mrs Diane Kemp - GBR - 15 July 2026 - (Cruise)


Easy hassle free booking

First rate service from start to finish, agent was very helpful and professional and sorted my booking quickly and efficiently. I have used cruise nation in the past and would definitely recommend them.

Trusted Customer - 14 July 2026 - Spain (Cruise)


Looking forward to my cruise

Explained everything that I needed to know, very helpful & friendly. Phone was answered quite quickly with no waiting too long

Trusted Customer - 14 July 2026 - United Kingdom (Cruise)


Great customer service and fabulous price

It was excellent customer service from Scott he produced a price on a few cruise options and as usual a really good price

Mr Andrew Devlin - GBR - 14 July 2026 - United States (Cruise)


Average Customer Rating:
4.9/5|
Feefo logo

Independent Service Rating based on 11,916 verified reviews.Read all reviews

Award

Quality service at affordable prices

The lady we dealt with had a lot of patience and looked after us well.

Mr Daryl Berman-16 July 2026

Impressed and would recommend

Shirley was excellent and very knowledgeable. Good price when compared to other cruise agents.

Mrs Diane Kemp-15 July 2026

Great customer service and fabulous price

It was excellent customer service from Scott he produced a price on a few cruise options and as usual a really good price

Mr Andrew Devlin-14 July 2026

Excellent cruise company

Always a pleasure to book via Cruisenation. As I need an accessible cabin due to using a wheelchair I always phone up and the staff are always great. The new pay monthly is a definite plus for us too

Mrs Emma Pithers-12 July 2026