Customer Feedback

Top class service and customer service.

Polite mannerly interested in us. Very knowledgeable and helpful. A pleasure to talk to

Mr martinTodd - IRL - 5 April 2026 - United Kingdom (Cruise)

Almost perfect

The lady I dealt with was very patient and helpful in making sure I was able to get the flights, cabin and Hotel I wanted. The only thing is that she said I could reserve my dining options on the cruise line app, which is not the case.

Trusted Customer - 5 April 2026 - United States (Cruise)

Mac cruises

Knowledge is brilliant. And they look for the best deal. Also very friendly. Would recommend anyone looking for a cruise to use them.

Mr Jason Shelbourn - GBR - 5 April 2026 - United Kingdom (Cruise)

Fab service and great deals

Fantastic, really helpful service. Zoe even rang on her day off so we could sort payment. Couldn't fault customer service

Trusted Customer - 4 April 2026 - United Kingdom (Cruise)

Great friendly service

Friendly and very helpful. Advisor was knowledgeable and patient

Trusted Customer - 4 April 2026 - Spain (Cruise)

Mr Clive Winton - 4 April 2026 - United Kingdom (Cruise)

Charlene Joyce

I would like to praise Charlene Joyce for her fantastic help in booking my holiday,especially as she also booked for a friend the following day and managed to get us nearby cabins. She really is an asset to Cruise Nation and a lovely positive lady. Thank you Charlene.

Trusted Customer - 3 April 2026 - Italy (Cruise)

Great experience

Fantastic knowledgeable team with really personal service has made my first ever cruise booking a painless experience!

Trusted Customer - 2 April 2026 - Canada (Cruise)

Good service as usual

Karen was very helpful with our booking and everything was booked very efficiently.

Trusted Customer - 2 April 2026 - Iceland (Cruise)

Always helpful and polite

Mr Terry Grant - GBR - 2 April 2026 - United Kingdom (Cruise)