Customer Feedback

unhelpful consultant

giving a quote on phone in end i been charged extra

Mr Wong Lee - GBR - 4 February 2026 - Italy (Cruise)

Can’t wait for my cruise in April to Portugal and Spain

Shirley was very helpful, friendly and professional. I have been using cruise Nationi for many years and I cannot fault the service you provide

Miss Jacqueline Rickard - GBR - 3 February 2026 - United Kingdom (Cruise)

Staff were informed and very helpful

Trusted Customer - 3 February 2026 - Spain (Cruise)

Trusted Customer - 3 February 2026 - United Kingdom (Cruise)

Very good , excellent customer service

Mrs Gina Froggatt - GBR - 2 February 2026 - United States (Cruise)

Contact a bit lax

Not too good. I got 3 quotes and I asked a question about one and I am still waiting for a reply. I booked online and have not received any confirmation paperwork or a receipt for my payment.

Trusted Customer - 2 February 2026 - United States (Cruise)

Knowledgeable and polite and wanted to please

Trusted Customer - 2 February 2026 - United States (Cruise)

phone booking experience

very good phone booking experience. Zoe made the process easy, answered all questions and called back when she said she would

Trusted Customer - 1 February 2026 - United Kingdom (Cruise)

Excellent service

Straightforward and easy to book holiday.

Trusted Customer - 1 February 2026 - United States (Cruise)

Clear and helpful and friendly

Wonderful Charlie was fantastic

Trusted Customer - 31 January 2026 - Spain (Cruise)