Lufthansa

If your Cruise Nation holiday includes Lufthansa scheduled flights Cruise Nation will issue your e-tickets approximately 14 days prior to travel, these tickets will need to be printed by you and presented at the airport to the Lufthansa check in desk where you will then be provided with your boarding passes. You can check in online from 30 hours until 1 hour before departure (from 24 hours before departure for flights to and from the United States). Please ensure the airline locator is presented at check-in for your flight. Full flight details are provided on your confirmation invoice that has already been provided.

ADVANCE PASSENGER INFORMATION

Advance Passenger Information (also known as API or APIS) means your Passport/Identity Card details and in some instances, your contact information, are provided to the authorities before you travel.

Lufthansa Airlines may only provide each country's Customs & Immigration authorities with the relevant API or booking data required by law. This is governed by Data Protection laws applicable in the UK and the requesting country.

It is important that you provide API for each passenger travelling with you. Any inaccurate or incomplete data provided could delay your journey, either at check-in or with the immigration authorities. Cruise Nation nor Lufthansa Airlines cannot accept responsibility for incorrect or incomplete data provided.

HOW CAN I PROVIDE MY API DATA?

Please go to the website www.lufthansa.com. Click on “My bookings” then click on “View or change booking”. Underneath “Retrieve single bookings” enter your last name and Lufthansa booking code (which can be found on your confirmation) then click “Submit”.

Scroll down the page to the section “Visa and immigration data” click on this and then click on “Enter visa and immigration data”. From here you will enter each passengers API data.

WHEN DO I NEED TO HAVE PROVIDED MY API BY?

Ideally you should have provided your API by no later than 21 days prior to travel. Lufthansa will accept data from the moment that your booking has been made through us.

PASSENGER DOCUMENTATION SERVICE

Here at Cruise Nation we offer a service to update and complete all necessary Advance Passenger Information for the airline and cruise line you are travelling with for your holiday. We will then print and post all your necessary information to you, so you don’t need to worry about a thing. If you would like to use this service, you can email us at reservations@cruisenation.com with your contact number and we will call you back to gather the necessary information.

Our Passenger Documentation Service is £4.99 per passenger.