Middle East Travel Update

Travel Disruption Update — 2^nd March

We are continuing to closely monitor the situation in the Middle East. The safety and wellbeing of our customers remains our absolute priority. Due to multiple regional airspace closures, a number of services have been temporarily suspended.

If your cruise or flight is cancelled:
Our team will contact you directly with the next steps — there is no need to call us. Prioritising outbound support allows us to focus on customers currently in resort and those trying to return home as quickly as possible.

If your flight or cruise is still scheduled to operate:
Please continue to travel as normal. We strongly advise all customers to check their flight status before travelling to the airport and to allow extra time where possible. Please also ensure your contact details are up to date via your airline’s Manage Your Booking so they can keep you informed. Some airlines may provide rebooking options directly through this channel.

Until an airline or cruise line officially cancels a service, we will continue to monitor the situation closely.

New guidance for all travellers:
Customers are now being asked to register their location with the UK Foreign, Commonwealth & Development Office (FCDO) here: FCDO travel advice updates.

If you do need to contact us:

• If your travel is within the next 7 days, please call us to speak with an agent.

• If your travel is outside the next 7 days, please email customerservices@cruisenation.com for the most up-to-date advice rather than calling.

Customers are also advised to follow the latest travel guidance from the FCDO and remain in contact with their airline for updates.

We appreciate your patience and understanding and will continue to provide updates as the situation develops.