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Knowledge Base / Booking Information / Payment Information
Cruise Nation’s Direct Debit Scheme
Booking Cruise Holidays Made Easy
We get it, booking a dream cruise shouldn’t leave your bank account looking like it’s been on a stormy sea. That’s why Cruise Nation’s Direct Debit scheme lets you pay a low deposit upfront, then spread the cost monthly. No hefty hit, just smooth paying and sailing towards your next adventure.
By choosing Direct Debit, you’ll have more time to pay and less stress while you plan. It’s simple, secure and structured, giving you more headspace for the fun bit (like planning what to do in each destination).
Of course, if you’d rather pay a deposit and pay off your balance in full by the due date, that’s fine too. We’re all about options that suit you.
FAQs
When can I use Cruise Nation’s Direct Debit?
If your holiday departs six months or more from the date you book. For example:
Booking Month Departures Allowed
- January - July onwards
- February - August onwards
- March - September onwards
- April - October onwards
- May - November onwards
- June - December onwards
- July - January onwards
- August - February onwards
- September - March onwards
- October - April onwards
- November - May onwards
- December - June onwards
How do I set it up?
Easy peasy. When you book with our sales team, just let them know you’d like to pay by Direct Debit. We’ll securely collect your bank details (bank name, branch name, sort code and account number), then send your Direct Debit documents by email.
Changed your mind later? No problem. You’ll receive an automated post-booking email giving you another chance to opt in. If you miss that or want to switch after booking, just give our helpful customer service team a ring.
How do payments work?
You’ll make monthly payments, and you can even choose the date each month that suits you best. Once your date’s set, we’ll confirm exactly how many payments you’ll make before your final balance is due.
When’s the final payment taken?
Your last payment is due six weeks before your holiday departs.
What if a payment fails?
Don’t panic. We’ll automatically try again within a week. If it fails a second time, our customer service team will be in touch to help get things smooth sailing again.
Need to change your bank details?
Just call our customer service team. We’ll update your details and make sure your payments continue smoothly.
Want to cancel your Direct Debit?
No problem, you can cancel at any time. You’ll simply revert to our standard payment terms, and we’ll let you know when your full balance is due. Your updated documents will be automatically emailed to you.
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