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Knowledge Base / 
Booking Information / 
Payment Information

How Can I Pay For My Holiday?

You can pay your balance by visiting the ‘view my booking’ section of our website.

Please be advised we cannot accept any payment by means of an American Express card.

To access your booking, you will require the booking reference starting HTR or HAY, along with the lead passengers’ surname and date of birth.

Payments can also be made in the following ways;

By contacting our after-sales service department on 01792 705301

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Average Customer Rating:
4.9/5|
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Independent Service Rating based on 11,553 verified reviews.Read all reviews

Award

Cruise Deal

Service was very good, sales rep was helpful, and gave advice, for us to be happy and book cruise.

Mr Thomas Kelly-19 January 2026

Great experience!

Amazed that I got through so quickly on the phone and the lady was extremely helpful with booking the cruise. I wouldn't hesitate to use cruise natation again!

Mrs Jane Hunt-18 January 2026

Great Service

Brilliant. Urgent, professional, helpful and great value for money.

Mr Paul Knott-16 January 2026

Dealt with my request efficiently.

Prompt response and got me the cruise I wanted. Scott was very helpful.

Mrs Patricia Freeman-16 January 2026