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What if I Require Mobility Assistance on My Holiday?

If you require any additional assistance whilst on holiday, please advise your reservation agent at the time of booking. If you have not done this, please contact our Customer Service team as soon as possible so we can make the necessary arrangements for you. If you need to travel with a wheelchair, we will need to know whether the battery is a dry or wet cell, whether its collapsible or not, the weight, and the dimensions.

Customer Service team 01792 705 301

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Service was very good, sales rep was helpful, and gave advice, for us to be happy and book cruise.

Mr Thomas Kelly-19 January 2026

Great experience!

Amazed that I got through so quickly on the phone and the lady was extremely helpful with booking the cruise. I wouldn't hesitate to use cruise natation again!

Mrs Jane Hunt-18 January 2026

Great Service

Brilliant. Urgent, professional, helpful and great value for money.

Mr Paul Knott-16 January 2026

Dealt with my request efficiently.

Prompt response and got me the cruise I wanted. Scott was very helpful.

Mrs Patricia Freeman-16 January 2026

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