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What if I Require Mobility Assistance on My Holiday?

If you require any additional assistance whilst on holiday, please advise your reservation agent at the time of booking. If you have not done this, please contact our Customer Service team as soon as possible so we can make the necessary arrangements for you. If you need to travel with a wheelchair, we will need to know whether the battery is a dry or wet cell, whether its collapsible or not, the weight, and the dimensions.

Customer Service team 01792 705 301

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Average Customer Rating:
4.9/5|
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Independent Service Rating based on 11,786 verified reviews.Read all reviews

Award

Absolutely Outstanding

Pierre making the whole process completely stress free. Absolutely fantastic service and genuinely helpful.

Mrs Leung-19 May 2026

excellent

Very good all round. Staff very helpful.

Mr Nigel Pritchard-Jones-19 May 2026

Zoe

Always good prices as a package, customer services good. Thanks to Zoe for booking my recent cruise.

Mark Elland-13 May 2026

Great service, patience and above all a great price.

Excellent. Scott Martin listened and came up with exactly the holiday that we wanted. He was helpful and patient. We went on to book our second world cruise through cruise nation.

Mr Kevin Nicholls-12 May 2026