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What if I Require Mobility Assistance on My Holiday?

If you require any additional assistance whilst on holiday, please advise your reservation agent at the time of booking. If you have not done this, please contact our Customer Service team as soon as possible so we can make the necessary arrangements for you. If you need to travel with a wheelchair, we will need to know whether the battery is a dry or wet cell, whether its collapsible or not, the weight, and the dimensions.

Customer Service team 01792 705 301

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Independent Service Rating based on 11,725 verified reviews.Read all reviews

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Helpful staff always there for you

Prompt response , helpful and friendly

Mrs Lynda Naughton-09 April 2026

They go above and beyond to help

Cruise nation, as always being top of my list they go above and beyond to help their clients I’ve always been happy with their staff… I have used CruiseNation many many times. They are good value for money and good quality and you feel comfortable...

Mrs Yvonne Lawler-09 April 2026

Helpful lady.

Very rapid and organised. Lady ws friendly and helpful. She spoke very vkearly

Mrs Carol Donnelly-06 April 2026

Top class service and customer service.

Polite mannerly interested in us. Very knowledgeable and helpful. A pleasure to talk to

Mr martinTodd-05 April 2026

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