A hot spring with in the Thermal Park of Lake Garda

What if I Require Mobility Assistance on My Holiday?

If you require any additional assistance whilst on holiday, please advise your reservation agent at the time of booking. If you have not done this, please contact our Customer Service team as soon as possible so we can make the necessary arrangements for you. If you need to travel with a wheelchair, we will need to know whether the battery is a dry or wet cell, whether its collapsible or not, the weight, and the dimensions.

Customer Service team 01792 705 301

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Average Customer Rating:
4.9/5|
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Independent Service Rating based on 567 verified reviews.Read all reviews

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Happy to help

I thought cruise nation service, was very quick informative and polite would recommend.

Mrs Amanda Rothwell-05 August 2025

Great Customer Service

Great customer service & went out of their way to ensure we got the package we wanted

Mrs Linda Chadwick-05 August 2025

Mr Stephen Brawn-05 August 2025

Excellent service, staff as always great.

-05 August 2025