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What if I Require Mobility Assistance on My Holiday?
If you require any additional assistance whilst on holiday, please advise your reservation agent at the time of booking. If you have not done this, please contact our Customer Service team as soon as possible so we can make the necessary arrangements for you. If you need to travel with a wheelchair, we will need to know whether the battery is a dry or wet cell, whether its collapsible or not, the weight, and the dimensions.
Customer Service team 01792 705 301
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Independent Service Rating based on 12,038 verified reviews.Read all reviews
Great cruise agent
Brilliant service. Have used them many times and always fi d is the right deal
Mrs Carole Tomlinson-09 September 2026
Satisfied customer
Received professional advice and a lovely person great help we rang him back the next day and booked cruise thank you so much nick
Mrs Carole Quinn-07 September 2026
Really good customer service.
I am very pleased with the way I was treated by Pierre in customer services. He arranged all our cruise requirements with kindness and efficiency Thank you. Peter Bradley
Mr Peter Bradley-07 September 2026
A Loyal Customer - A professional agent Charlie
Charlie was a delight to deal with very professional a great communicator and when he said he would call back he did !! And if he was going to be a few minutes late dropped me an email apologised and confirmed a new time he...
Mr Stephen Thomas-06 September 2026