What if I Require Mobility Assistance on My Holiday?

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What if I Require Mobility Assistance on My Holiday?

If you require any additional assistance whilst on holiday, please advise your reservation agent at the time of booking. If you have not done this, please contact our Customer Service team as soon as possible so we can make the necessary arrangements for you. If you need to travel with a wheelchair, we will need to know whether the battery is a dry or wet cell, whether its collapsible or not, the weight, and the dimensions.

Customer Service team 01792 705 301

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Average Customer Rating:4.9/5|
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Independent Service Rating based on 12,102 verified reviews.Read all reviews

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Good experience

Nick, was very affable and helpful. Got the booking completed relatively quickly

Graham W-10 October 2026

Best service

Excellent customer care I spoke to a lady and she answered and accommodated all my inquiry a d did my booking

Mrs Rowena Bravo-06 October 2026

Very happy cruiser.

Very efficient agent and professional was happy with cruise and price would recommend.

Mrs Clare Hornby-06 October 2026

Excellent service

Excellent service from Kerry

Mr Gary Smith-06 October 2026