What if I Require Mobility Assistance on My Holiday?

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What if I Require Mobility Assistance on My Holiday?

If you require any additional assistance whilst on holiday, please advise your reservation agent at the time of booking. If you have not done this, please contact our Customer Service team as soon as possible so we can make the necessary arrangements for you. If you need to travel with a wheelchair, we will need to know whether the battery is a dry or wet cell, whether its collapsible or not, the weight, and the dimensions.

Customer Service team 01792 705 301

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Kaylee was amazing

I have never booked or been on a cruise before on Saturday evening we saw a cruise we liked and tried to book but had 2 failed attempts so we gave up Sunday morning I recieved a call from Kaylee who talked me through it...

Emma -28 September 2026

Great Price Cruise

Found a great priced Virgin Voyage cruise was pleased that flight luggage was included in the price. Process was simple.

Mr Neil Brimer-27 September 2026

16/16 Well Done

So helpful, had a small glitch booking on line but a quick phone call sorted me out. Just made my 16th booking with them !!

Mr Robert Sherratt-26 September 2026

Great service

Charlie really knew what he was doing & had excellent customer service. He explained everything, double checked I understood what I had booked

Mrs Alison Jones-26 September 2026