When Will I Receive My Holiday Tickets?

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When Will I Receive My Holiday Tickets?

You should receive your tickets at least 14 days before you are due to depart on your holiday, although this is dependent on you having completed your Advanced Passenger Information. If you have not received your cruise tickets, and you are due to depart in less than 14 days, please contact our Customer Service team and we'll get your tickets to you as soon as we can.

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Kaylee was amazing

I have never booked or been on a cruise before on Saturday evening we saw a cruise we liked and tried to book but had 2 failed attempts so we gave up Sunday morning I recieved a call from Kaylee who talked me through it...

Emma -28 September 2026

Great Price Cruise

Found a great priced Virgin Voyage cruise was pleased that flight luggage was included in the price. Process was simple.

Mr Neil Brimer-27 September 2026

16/16 Well Done

So helpful, had a small glitch booking on line but a quick phone call sorted me out. Just made my 16th booking with them !!

Mr Robert Sherratt-26 September 2026

Great service

Charlie really knew what he was doing & had excellent customer service. He explained everything, double checked I understood what I had booked

Mrs Alison Jones-26 September 2026