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When Will I Receive My Holiday Tickets?
You should receive your tickets at least 14 days before you are due to depart on your holiday, although this is dependent on you having completed your Advanced Passenger Information. If you have not received your cruise tickets, and you are due to depart in less than 14 days, please contact our Customer Service team and we'll get your tickets to you as soon as we can.
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Independent Service Rating based on 12,102 verified reviews.Read all reviews
Good experience
Nick, was very affable and helpful. Got the booking completed relatively quickly
Graham W-10 October 2026
Best service
Excellent customer care I spoke to a lady and she answered and accommodated all my inquiry a d did my booking
Mrs Rowena Bravo-06 October 2026
Very happy cruiser.
Very efficient agent and professional was happy with cruise and price would recommend.
Mrs Clare Hornby-06 October 2026
Excellent service
Excellent service from Kerry
Mr Gary Smith-06 October 2026