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When Will I Receive My Holiday Tickets?
You should receive your tickets at least 14 days before you are due to depart on your holiday, although this is dependent on you having completed your Advanced Passenger Information. If you have not received your cruise tickets, and you are due to depart in less than 14 days, please contact our Customer Service team and we'll get your tickets to you as soon as we can.
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Independent Service Rating based on 12,044 verified reviews.Read all reviews
Great servive
Very efficient and so amicable on the telephone
Ms Joan Prendergast-12 September 2026
Cruise ocean to ocean Jan 27
It was due to Lisa Ladds. She was excellent. Very clear, timely and showed interest in our needs. I couldn't have asked for more from her. Recognition recommended
Mr Anthony Baker-12 September 2026
Booking
Lisa was extremely professional and helpful in every aspect of the booking.
Mrs Elaine Healy-11 September 2026
Great cruise agent
Brilliant service. Have used them many times and always fi d is the right deal
Mrs Carole Tomlinson-09 September 2026