image

Knowledge Base / 
Booking Information / 
Tickets

When Will I Receive My Holiday Tickets?

You should receive your tickets at least 14 days before you are due to depart on your holiday, although this is dependent on you having completed your Advanced Passenger Information. If you have not received your cruise tickets, and you are due to depart in less than 14 days, please contact our Customer Service team and we'll get your tickets to you as soon as we can.

Can't Find what you're looking for?

Use the search or browse by category

Average Customer Rating:
4.9/5|
Feefo logo

Independent Service Rating based on 11,554 verified reviews.Read all reviews

Award

Cruise Deal

Service was very good, sales rep was helpful, and gave advice, for us to be happy and book cruise.

Mr Thomas Kelly-19 January 2026

Great experience!

Amazed that I got through so quickly on the phone and the lady was extremely helpful with booking the cruise. I wouldn't hesitate to use cruise natation again!

Mrs Jane Hunt-18 January 2026

Great Service

Brilliant. Urgent, professional, helpful and great value for money.

Mr Paul Knott-16 January 2026

Dealt with my request efficiently.

Prompt response and got me the cruise I wanted. Scott was very helpful.

Mrs Patricia Freeman-16 January 2026