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Knowledge Base / 
Useful Information

How to contact us

Ahoy there, savvy sailors! Already booked your dream holiday and need a bit of help? We’ve got you covered! Here’s how you can get the support you need:

enter image description here Self-Help Magic

Before you reach out, why not check out our Support Centre? It’s packed with answers to all sorts of questions, and you might just find what you’re looking for in no time!

enter image description here Manage My Booking

Want to check out your documents or make payments on your booking? No problem! Simply click on the relevant link below to access your booking.

enter image description here Live Chat

If you still need assistance, our live chat is ready to help! Look for the red “LIVE CHAT” circle on your screen. If an agent is available, they’ll be there to assist you.

enter image description here Phone

Want to talk to a real person? We’ve got you! You can speak to one of our lovely crew members by calling 01792 705301 between 9am & 6pm, Monday - Saturday.

enter image description here Email

Prefer to put it in writing? That’s easy

Click HERE to visit our enquiry page, enter your details, select your question from the drop-down menu, type out your message and send it our way.

A member of our friendly crew will get back to you just as soon as they can.

We’re here to ensure your holiday is smooth sailing from start to finish!

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Average Customer Rating:
4.9/5|
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Independent Service Rating based on 11,914 verified reviews.Read all reviews

Award

Quality service at affordable prices

The lady we dealt with had a lot of patience and looked after us well.

Mr Daryl Berman-16 July 2026

Impressed and would recommend

Shirley was excellent and very knowledgeable. Good price when compared to other cruise agents.

Mrs Diane Kemp-15 July 2026

Great customer service and fabulous price

It was excellent customer service from Scott he produced a price on a few cruise options and as usual a really good price

Mr Andrew Devlin-14 July 2026

Excellent cruise company

Always a pleasure to book via Cruisenation. As I need an accessible cabin due to using a wheelchair I always phone up and the staff are always great. The new pay monthly is a definite plus for us too

Mrs Emma Pithers-12 July 2026