A hot spring with in the Thermal Park of Lake Garda

Knowledge Base / Useful Information

How to contact us

Ahoy there, savvy sailors! Already booked your dream holiday and need a bit of help? We’ve got you covered! Here’s how you can get the support you need:

enter image description here Self-Help Magic

Before you reach out, why not check out our Support Centre? It’s packed with answers to all sorts of questions, and you might just find what you’re looking for in no time!

enter image description here Manage My Booking

Want to check out your documents or make payments on your booking? No problem! Simply click on the relevant link below to access your booking.

enter image description here Live Chat

If you still need assistance, our live chat is ready to help! Look for the red “LIVE CHAT” circle on your screen. If an agent is available, they’ll be there to assist you.

enter image description here Phone

Want to talk to a real person? We’ve got you! You can speak to one of our lovely crew members by calling 01792 705301 between 9am & 6pm, Monday - Saturday.

enter image description here Email

Prefer to put it in writing? That’s easy

Click HERE to visit our enquiry page, enter your details, select your question from the drop-down menu, type out your message and send it our way.

A member of our friendly crew will get back to you just as soon as they can.

We’re here to ensure your holiday is smooth sailing from start to finish!

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Average Customer Rating:
4.9/5|
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Independent Service Rating based on 11,376 verified reviews.Read all reviews

Award

Comprehensive service from enquiry to booking.

Cruise Nation offers a fully comprehensive service to plan, organise and book your cruising holidays. Our contact, Charlene, was polite and caring, communication throughout the process from enquiring to booking was excellent. Can’t rate their service highly enough.

Mr John Allen-13 October 2025

Always great deals

I always receive excellent service. All the staff are very knowledgeable and listen to your needs so they can offer you the best deals.

Mr Christine Raby-09 October 2025

Great service as always

I have made several bookings with Cruise Nation always at great prices and everyone with a different consultant. Nothing is ever too much trouble trying to sort out our booking, which is never simple. Charlene was fantastic even providing me with a slightly different quote...

Ms Linda Simms-06 October 2025

Cruising decisions made easy

Excellent service from a well informed friendly and professional sales person from Cruise Nation Mary Issacs.An easy decision for us from the information and price provided.

Mr Charles Rowe-02 October 2025