A hot spring with in the Thermal Park of Lake Garda

How to contact us

Contact Us

Ahoy there, savvy sailors! Already booked your dream holiday and need a bit of help? We’ve got you covered! Here’s how you can get the support you need:

enter image description here Self-Help Magic

Before you reach out, why not check out our Support Centre? It’s packed with answers to all sorts of questions, and you might just find what you’re looking for in no time!

enter image description here Manage My Booking

Want to check out your documents or make payments on your booking? No problem! Simply click on the relevant link below to access your booking.

enter image description here Live Chat

If you still need assistance, our live chat is ready to help! Look for the red “LIVE CHAT” circle on your screen. If an agent is available, they’ll be there to assist you.

enter image description here Phone

Want to talk to a real person? We’ve got you! You can speak to one of our lovely crew members by calling 01792 705301 between 9am & 6pm, Monday - Saturday.

enter image description here Email

Prefer to put it in writing? That’s easy

Click HERE to visit our enquiry page, enter your details, select your question from the drop-down menu, type out your message and send it our way.

A member of our friendly crew will get back to you just as soon as they can.

We’re here to ensure your holiday is smooth sailing from start to finish!

Can't find what you're looking for?

Use the search or browse by category

Average Customer Rating:
4.8/5|
Feefo logo

Independent Service Rating based on 505 verified reviews.Read all reviews

Award

Good helpful and friendly service

All staff I have dealt with so far have been good. This is the 3rd cruise I have booked with them . Pierre was the person I booked with this time and he was helpful and friendly, easy to deal with. Thank you.

M. Aston-14 July 2025

Excellent agent, I will book through cruise nation in the future

I spoke to an excellent agent, she was very helpful & I booked a trip that was exactly what I wanted

-14 July 2025

Excellent service, very knowledgeable, friendly & helped me find the perfect holiday for my budget. Everything was explained very thoroughly.

-13 July 2025

Agent I dealt with was very helpful and knowledgeable, was a good experience booking our first cruise.

-13 July 2025