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Knowledge Base / 
Useful Information

How to contact us

Ahoy there, savvy sailors! Already booked your dream holiday and need a bit of help? We’ve got you covered! Here’s how you can get the support you need:

enter image description here Self-Help Magic

Before you reach out, why not check out our Support Centre? It’s packed with answers to all sorts of questions, and you might just find what you’re looking for in no time!

enter image description here Manage My Booking

Want to check out your documents or make payments on your booking? No problem! Simply click on the relevant link below to access your booking.

enter image description here Live Chat

If you still need assistance, our live chat is ready to help! Look for the red “LIVE CHAT” circle on your screen. If an agent is available, they’ll be there to assist you.

enter image description here Phone

Want to talk to a real person? We’ve got you! You can speak to one of our lovely crew members by calling 01792 705301 between 9am & 6pm, Monday - Saturday.

enter image description here Email

Prefer to put it in writing? That’s easy

Click HERE to visit our enquiry page, enter your details, select your question from the drop-down menu, type out your message and send it our way.

A member of our friendly crew will get back to you just as soon as they can.

We’re here to ensure your holiday is smooth sailing from start to finish!

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Average Customer Rating:
4.9/5|
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Independent Service Rating based on 11,816 verified reviews.Read all reviews

Award

Good service. Have used Cruise nation a few times.

Very good. They called me back.

Mrs Barbara Cairns-02 June 2026

Very helpful

You can actually speak to a person and even better, they know their stuff and are very helpful, great experience! Thanks

Mr Michael Johnston-30 May 2026

Excellent

Excellent

Mr John Ferguson-30 May 2026

Absolutely first class service. Scott dealt with my enquiry, sent through for me to read over and discuss with my husband. Very efficient and so friendly and helpful answered every question I had

Mrs Eileen Finlay-30 May 2026