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How to Cancel Your Holiday
In order to cancel your Cruise Nation holiday, we must receive a request from the lead passenger in writing stating your booking reference number.
Please either e-mail cancellations@cruisenation.com or write to us at the following address: Cancellations Department, Cruise Nation Global HQ, Suite C4, Castle Court, Conwy House, Phoenix Way, Swansea, SA7 9LA
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Independent Service Rating based on 11,816 verified reviews.Read all reviews
Good service. Have used Cruise nation a few times.
Very good. They called me back.
Mrs Barbara Cairns-02 June 2026
Very helpful
You can actually speak to a person and even better, they know their stuff and are very helpful, great experience! Thanks
Mr Michael Johnston-30 May 2026
Excellent
Excellent
Mr John Ferguson-30 May 2026
Absolutely first class service. Scott dealt with my enquiry, sent through for me to read over and discuss with my husband. Very efficient and so friendly and helpful answered every question I had
Mrs Eileen Finlay-30 May 2026