A hot spring with in the Thermal Park of Lake Garda

How to Cancel Your Holiday

In order to cancel your Cruise Nation holiday, we must receive a request from the lead passenger in writing stating your booking reference number.

Please either e-mail cancellations@cruisenation.com or write to us at the following address: Cancellations Department, Cruise Nation Global HQ, Suite C4, Castle Court, Conwy House, Phoenix Way, Swansea, SA7 9LA

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Average Customer Rating:
4.8/5|
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Independent Service Rating based on 620 verified reviews.Read all reviews

Award

Excellent service form knowledgeable and helpful team.

-30 August 2025

Cruise Nation

Excellent service so easy to book a cruise would definitely recommend Charlene she was very helpful and courteous

Mrs Wendy -30 August 2025

The booking was easy

Mr William Johnston-30 August 2025

Excellent feedback, polite, helpful and patient. Thank you.

-29 August 2025