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Knowledge Base / 
Cruise Nation Information

How to Cancel Your Holiday

In order to cancel your Cruise Nation holiday, we must receive a request from the lead passenger in writing stating your booking reference number.

Please either e-mail cancellations@cruisenation.com or write to us at the following address: Cancellations Department, Cruise Nation Global HQ, Suite C4, Castle Court, Conwy House, Phoenix Way, Swansea, SA7 9LA

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Average Customer Rating:
4.9/5|
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Independent Service Rating based on 11,489 verified reviews.Read all reviews

Award

Excellent Service

Very competitive rate but equally as important, their customer service both when booking and during the lead up to the holiday itself is excellent

Mrs Loretta Baggett-04 December 2025

Happy

Excellent I've used Cruise Nation 15 years says it all !

Mr Alan Wright-03 December 2025

Excellent Customer Service

Excellent service received from Scott Martin. Nothing was too much trouble for him searching for the right holiday for us and our friends.

Mrs Tracey Monaghan-30 November 2025

Mrs Barbara Hood-03 December 2025