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How to Cancel Your Holiday
In order to cancel your Cruise Nation holiday, we must receive a request from the lead passenger in writing stating your booking reference number.
Please either e-mail cancellations@cruisenation.com or write to us at the following address: Cancellations Department, Cruise Nation Global HQ, Suite C4, Castle Court, Conwy House, Phoenix Way, Swansea, SA7 9LA
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Independent Service Rating based on 11,914 verified reviews.Read all reviews
Quality service at affordable prices
The lady we dealt with had a lot of patience and looked after us well.
Mr Daryl Berman-16 July 2026
Impressed and would recommend
Shirley was excellent and very knowledgeable. Good price when compared to other cruise agents.
Mrs Diane Kemp-15 July 2026
Great customer service and fabulous price
It was excellent customer service from Scott he produced a price on a few cruise options and as usual a really good price
Mr Andrew Devlin-14 July 2026
Excellent cruise company
Always a pleasure to book via Cruisenation. As I need an accessible cabin due to using a wheelchair I always phone up and the staff are always great. The new pay monthly is a definite plus for us too
Mrs Emma Pithers-12 July 2026