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Cruise Nation Information

How to Cancel Your Holiday

In order to cancel your Cruise Nation holiday, we must receive a request from the lead passenger in writing stating your booking reference number.

Please either e-mail cancellations@cruisenation.com or write to us at the following address: Cancellations Department, Cruise Nation Global HQ, Suite C4, Castle Court, Conwy House, Phoenix Way, Swansea, SA7 9LA

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Independent Service Rating based on 11,737 verified reviews.Read all reviews

Award

A great start to our holiday experience

Great website, friendly attentive staff who were very patient and only too willing to help.

Mr David Palmer-15 April 2026

Cruise Nation send me emails regularly I can examine everything.

Every time I book it, the staff are helpful. Friendly, efficient. The latest person was Scott, he was awesome. No matter what I ask for they can always give me the correct information. Also, when I booked Cruise Nation dents the documents immediately!

Mrs Kathryn Jurin-11 April 2026

Professional service

Friendly service… very efficient

Mrs Wendy Cullen-11 April 2026

Helpful staff always there for you

Prompt response , helpful and friendly

Mrs Lynda Naughton-09 April 2026

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© 2026 Cruise Nation cruisenation.com is a trading name of Really Great Cruises Ltd and is registered in England and Wales with registered number 06908517.Package holidays are sold by Cruise Nation as an agent for Hays Tour Operating Limited, ATOL 10531.

Cruise Nation Global HQ, Suite C4, Castle Court, Conwy House, Phoenix Way, Swansea, SA7 9LA