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How to Cancel Your Holiday
In order to cancel your Cruise Nation holiday, we must receive a request from the lead passenger in writing stating your booking reference number.
Please either e-mail cancellations@cruisenation.com or write to us at the following address: Cancellations Department, Cruise Nation Global HQ, Suite C4, Castle Court, Conwy House, Phoenix Way, Swansea, SA7 9LA
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Independent Service Rating based on 11,853 verified reviews.Read all reviews
Excellent service
Friendly knowledgeable customer service
Mrs Catherine Clark-17 June 2026
used many times
do what's promised and get back if an issue arises, also good value and many options, staff friendly.
Mr Robert Dwyer-17 June 2026
Always professional and friendly!
We’ve booked with Cruise Nation multiple times and have never been disappointed. Their customer service is always friendly, professional, and efficient, making every booking experience smooth and hassle-free. Planning our next cruise is always exciting because we know we’re in good hands. We’d highly recommend...
Paul-16 June 2026
Reveiw of service
The excellent Professional service price,. The knowledge of the Agent Nick.
Mr Brian Corkill-16 June 2026