How to Cancel Your Holiday

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Cruise Nation Information

How to Cancel Your Holiday

In order to cancel your Cruise Nation holiday, we must receive a request from the lead passenger in writing stating your booking reference number.

Please either e-mail cancellations@cruisenation.com or write to us at the following address: Cancellations Department, Cruise Nation Global HQ, Suite C4, Castle Court, Conwy House, Phoenix Way, Swansea, SA7 9LA

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