How to Cancel Your Holiday

Knowledge Base / 
Cruise Nation Information

How to Cancel Your Holiday

In order to cancel your Cruise Nation holiday, we must receive a request from the lead passenger in writing stating your booking reference number.

Please either e-mail cancellations@cruisenation.com or write to us at the following address: Cancellations Department, Cruise Nation Global HQ, Suite C4, Castle Court, Conwy House, Phoenix Way, Swansea, SA7 9LA

Related Articles

How To Make A Complaint?

Can't find what you're looking for?

Use the search or browse by category

Average Customer Rating:4.9/5|
Feefo logo

Independent Service Rating based on 12,102 verified reviews.Read all reviews

Award

Good experience

Nick, was very affable and helpful. Got the booking completed relatively quickly

Graham W-10 October 2026

Best service

Excellent customer care I spoke to a lady and she answered and accommodated all my inquiry a d did my booking

Mrs Rowena Bravo-06 October 2026

Very happy cruiser.

Very efficient agent and professional was happy with cruise and price would recommend.

Mrs Clare Hornby-06 October 2026

Excellent service

Excellent service from Kerry

Mr Gary Smith-06 October 2026