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How to Cancel Your Holiday
In order to cancel your Cruise Nation holiday, we must receive a request from the lead passenger in writing stating your booking reference number.
Please either e-mail cancellations@cruisenation.com or write to us at the following address: Cancellations Department, Cruise Nation Global HQ, Suite C4, Castle Court, Conwy House, Phoenix Way, Swansea, SA7 9LA
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Independent Service Rating based on 12,078 verified reviews.Read all reviews
Successful booking
It was very good. Lisa was friendly, efficient and professional
Mr James Merrett-29 September 2026
MSC cruise
I thought it would be daunting booking a cruise but the gentleman i booked with was very reassuring and explained everything and put my mind at rest Thanks
Mr Wayne Griffiths-29 September 2026
Kaylee was amazing
I have never booked or been on a cruise before on Saturday evening we saw a cruise we liked and tried to book but had 2 failed attempts so we gave up Sunday morning I recieved a call from Kaylee who talked me through it...
Emma -28 September 2026
Great Price Cruise
Found a great priced Virgin Voyage cruise was pleased that flight luggage was included in the price. Process was simple.
Mr Neil Brimer-27 September 2026