:quality(60))
How To Make A Complaint?
Oh dear ? We understand that we can't please everyone (although we always do try our best). If you'd like to make a complaint, then please do so in writing. You can e-mail our customer relations department at customerrelations@cruisenation.com, or pop a letter in the post and send it to Cruise Nation, Customer Relations Department, Suite C4, Conwy House, Phoenix Way, Swansea, SA7 9LA.
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Independent Service Rating based on 12,102 verified reviews.Read all reviews
Good experience
Nick, was very affable and helpful. Got the booking completed relatively quickly
Graham W-10 October 2026
Best service
Excellent customer care I spoke to a lady and she answered and accommodated all my inquiry a d did my booking
Mrs Rowena Bravo-06 October 2026
Very happy cruiser.
Very efficient agent and professional was happy with cruise and price would recommend.
Mrs Clare Hornby-06 October 2026
Excellent service
Excellent service from Kerry
Mr Gary Smith-06 October 2026