How to contact us

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Useful Information

How to contact us

Ahoy there, savvy sailors! Already booked your dream holiday and need a bit of help? We’ve got you covered! Here’s how you can get the support you need:

enter image description here Self-Help Magic

Before you reach out, why not check out our Support Centre? It’s packed with answers to all sorts of questions, and you might just find what you’re looking for in no time!

enter image description here Manage My Booking

Want to check out your documents or make payments on your booking? No problem! Simply click on the relevant link below to access your booking.

enter image description here Live Chat

If you still need assistance, our live chat is ready to help! Look for the red “LIVE CHAT” circle on your screen. If an agent is available, they’ll be there to assist you.

enter image description here Phone

Want to talk to a real person? We’ve got you! You can speak to one of our lovely crew members by calling 01792 705301 between 9am & 6pm, Monday - Saturday.

enter image description here Email

Prefer to put it in writing? That’s easy

Visit our enquiry page, enter your details, select your question from the drop-down menu, type out your message and send it our way.

A member of our friendly crew will get back to you just as soon as they can.

We’re here to ensure your holiday is smooth sailing from start to finish!

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Average Customer Rating:4.9/5|
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Independent Service Rating based on 12,167 verified reviews.Read all reviews

Award

Good company

Always book with Cruisenation as they give good service good feedback and always ready to help

Mr Colin West-09 November 2026

Trustworthy company

Have used cruise nation many times and feel each time we get excellent value and service

Mr David Allen-08 November 2026

Cruise Nation

As a first time cruiser I was unsure about the process. Lisa was amazing and talked me through it and what we like to do. Lisa sent me a few choices to pick from and tailored our fore coming cruise to us. We can’t wait...

Mrs Sandra Mundy-07 November 2026

Just review of booking so far

Knowlegable staff efficient booking service but just booked so can only base on that so far

Mr Graeme Foster-07 November 2026