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How to contact us
Ahoy there, savvy sailors! Already booked your dream holiday and need a bit of help? We’ve got you covered! Here’s how you can get the support you need:
Self-Help Magic
Before you reach out, why not check out our Support Centre? It’s packed with answers to all sorts of questions, and you might just find what you’re looking for in no time!
Manage My Booking
Want to check out your documents or make payments on your booking? No problem! Simply click on the relevant link below to access your booking.
Live Chat
If you still need assistance, our live chat is ready to help! Look for the red “LIVE CHAT” circle on your screen. If an agent is available, they’ll be there to assist you.
Phone
Want to talk to a real person? We’ve got you! You can speak to one of our lovely crew members by calling 01792 705301 between 9am & 6pm, Monday - Saturday.
Email
Prefer to put it in writing? That’s easy
Visit our enquiry page, enter your details, select your question from the drop-down menu, type out your message and send it our way.
A member of our friendly crew will get back to you just as soon as they can.
We’re here to ensure your holiday is smooth sailing from start to finish!
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Independent Service Rating based on 12,102 verified reviews.Read all reviews
Good experience
Nick, was very affable and helpful. Got the booking completed relatively quickly
Graham W-10 October 2026
Best service
Excellent customer care I spoke to a lady and she answered and accommodated all my inquiry a d did my booking
Mrs Rowena Bravo-06 October 2026
Very happy cruiser.
Very efficient agent and professional was happy with cruise and price would recommend.
Mrs Clare Hornby-06 October 2026
Excellent service
Excellent service from Kerry
Mr Gary Smith-06 October 2026